Learn what information is collected when you use the dk9 platform, how it's used, and what rights you have — all explained in plain English.
Every piece of your data on dk9 is protected with the highest level of security
All your personal data and financial transactions are protected with SSL/TLS encryption. No third party can ever access your information.
Dk9 never sells your personal information to third parties. Your data is used solely to improve and deliver our services.
You can view, update, or delete your information at any time. Privacy decisions are always in your hands.
Your data is stored on secure servers. Data protection is ensured through regular security audits and continuous monitoring.
Your email or phone number is only used for essential communications. You can opt out of marketing messages at any time.
Dk9's Privacy Policy is fully transparent — no hidden terms. Users are notified before any changes take effect.
Dk9 places the highest importance on your privacy. This Privacy Policy explains what information we collect when you use the dk9 website or mobile app, how we use it, and the steps we take to keep your data safe.
By using any dk9 service, you agree to this Privacy Policy. If you do not agree with any part of this policy, please stop using dk9's services and contact us.
Dk9 only collects the information needed to provide its services. No unnecessary or excess data is ever collected.
| Data type | Purpose | Mandatory? |
|---|---|---|
| Full name | Account identity & KYC verification | Yes |
| Mobile number | Account verification & security | Yes |
| Email address | Communication & password recovery | Yes |
| Date of birth | Age Verification (18+) | Yes |
| Address | KYC Verification | Optional |
Dk9 uses collected data solely for specified purposes. Your information is never used for anything beyond what is necessary.
Cookies are used on the dk9 website and app to improve your experience. Cookies are small text files stored on your device.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent certain dk9 services from functioning properly.
Dk9 does not sell your information to third parties. However, your data may be shared in certain specific circumstances.
Dk9 follows industry-standard technologies and practices to protect your data. Our security measures are regularly updated and reviewed.
Dk9 does not retain your data longer than necessary. Some data may be kept for a defined period after account closure for legal compliance purposes.
| Data type | Retention period |
|---|---|
| Core account information | 5 years after account closure |
| Transaction Records | 7 years after account closure (as required by law) |
| KYC documents | 5 years after account closure |
| Cookies & session data | 30 days after session ends |
| Marketing preferences | Deleted immediately upon opt-out |
As a dk9 user, you have the following rights over your own data.
You can view and access any information dk9 holds about you.
You can request corrections to any inaccurate or outdated information.
You may request to close your account and have all personal data deleted.
You can request that your data not be used for specific purposes.
You may request a download of a copy of your data.
You can unsubscribe from promotional emails or messages at any time.
To exercise any of the rights listed above Help Center Contact us or email us directly: support@dk9.wine
Dk9 does not knowingly collect information from anyone under the age of 18. Our services are strictly for adults.
If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed. If you believe your child is using dk9, please contact us right away.
Dk9 may update this Privacy Policy as needed. For significant changes, we will notify you via email or an in-platform notification.
For any privacy-related questions, requests, or complaints, please get in touch with us. We aim to respond within 48 hours.
Email:
support@dk9.wine
Live Chat:
Help Center 24/7 Support Available